That's exactly what our €9,950 planning phase addresses. Our engineers assess: Narrow aisles, slopes, temperature zones Integration points with existing automation Multi-level operations We've deployed in multi-story distribution centers. If your facility presents unique challenges, we'll identify them in planning and design the solution accordingly. No surprises.

First 24 months: You're committed to the monthly subscription. This gives the system time to integrate and optimize (typical ROI timeline is 8-12 months). After month 24: Month-to-month cancelation with 30-day notice. During planning phase: If our assessment shows AGVs aren't viable for your operation, we'll tell you before you commit. You only pay for the planning phase (€9,950). We've walked away from projects when it wasn't the right fit.

Simply send us a request via eMail. We offer different options based on your needs & fleet size.

We have multiple connectors already and have connected to different systems. Let us check if your ERP / WMS is already included. If not don’t worry: Integration timeline: 2-4 weeks typically (happens during Phase 2 implementation). If you have a custom/legacy system, we assess during the planning phase and provide integration roadmap upfront.

There are different plans. Our premium plan includes them: - All scheduled preventive maintenance - All repairs (mechanical, electrical, software) - All replacement parts (batteries, motors, sensors, wheels, etc.) - Software updates and security patches - Sensor replacements (10 per AGV during initial deployment) The only exclusions: - Damage from customer negligence (forklift collision, etc.) - Modifications not approved by Smavoo - Force majeure events

TIMELINE Order placed → AGV delivered & operational: 8-16 weeks No new planning phase needed (uses existing infrastructure) Sensors deploy simultaneously Software scales automatically (no new licenses) THE PROCESS You notify us (email, phone, or platform request) We confirm the infrastructure capacity (usually instant) AGV ships within 8 - 12 weeks Installation & integration: 2-3 weeks You start paying your monthly fee when the AGV goes live SCALING DOWN: Same 30-day notice after month 24. We remove the AGVs, you stop paying for them.

Our headquarters are in Hannover, Germany, and our support team is with you 24/7—wherever you are. We handle worldwide deployments end to end, including shipping and installation, so you don’t have to juggle logistics. Need help fast? Remote support is always on, and when on-site service makes more sense, our trusted partner network steps in, with response times that vary by location. We keep parts stocked at regional hubs in Germany to minimize downtime. And in the planning phase, we’ll travel to you anywhere in the world for a flat €9,950 - simple, transparent, no surprises.

It all start with the Planning Phase. For a flat €9,950, you get a complete on-site assessment: a clear view of how AGVs will work in your facility, detailed ROI projections, and practical recommendations. There’s no obligation to move forward. WHAT WE DON'T DO: - “Free trials.” AGV deployment isn’t plug-and-play.
 - Demo units. Your facility is unique; generic demos mislead. WHY THIS WORKS: 94% of customers who complete the planning phase proceed to full deployment. The planning data proves ROI before you commit, so you’re making a smart decision, not a hopeful guess.